How we work
Sitting on your side of the table…
Our client assignments are led by independent consultants from our trusted network. It is a community with whom we work regularly and is made up of exceptionally talented people, with deep experience drawn from both industry and consulting.
Although independent, our consultants choose to work with us because we engage with interesting clients on challenging assignments and we choose to work with them because they are amongst the best at what they do.
So, whether we are called upon to manage the implementation of a large scale business transformation, re-engineer an underperforming business operation or lead a strategic outsourcing initiative, we will always assign the right people for the role and not whoever happens to be available. It’s a modern, agile approach – and our clients feel the difference every time they work with DAV.
"Thanks to DAV, we now have a completely transformed customer services operation that is fully equipped to support our mission to provide the best possible experience for our customers."
Customer Services Director, leading leisure airline
“Overall this has been a great programme. It all worked to plan and the DAV team really delivered for us. Today we are light years away from where we were a year ago."
CFO, UK holiday airline